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Water & Sewer Rates
Water Rates
Effective October 1, 2025
Residential and Commercial Customers
| Base Charge | Gallons | Commodity Rate | Sales Tax |
|---|---|---|---|
| $19.00 / month | 0 - 1,500 | $4.67 per 1,000 gallons over Base Charge | 4% |
Residential & Commercial Customers Outside the City of Pelham
| Base Charge | Gallons | Commodity Rate | Sales Tax |
|---|---|---|---|
| $22.00 / month | 0 - 1,500 | $5.38 per 1,000 gallons over Base Charge | 4% |
Social Security/Social Security Disability
*To qualify, residents must have a household income derived solely from Social Security or Social Security Disability.
| Base Charge | Gallons | Commodity Rate | Sales Tax |
|---|---|---|---|
| $5.60 / month | 0 - 1,500 | $2.25 per 1,000 gallons over Base Charge | 4% |
Definitions
- Residential customer category: single-family premises used for residential purposes and served by an individual water meter for the premises. Users served by master meters shall be classified as commercial customers.
- Social Security/Social Security Disability category: accounts that have met the guidelines established by the City Clerk.
- Residential-Access to the system but not connected: accounts that have met the guidelines established by the Pelham Water Works and the Pelham Sewer Department.
- Commercial customer category: any user not classified as residential. Commercial users include but are not limited to businesses, industries, offices, and residential uses such as apartments and mobile home parks served by master meters.
- Significant Commercial (High Strength user or Commercial Fast Food user): any commercial user discharging wastewater into the system with BOD (Biochemical Oxygen Demand) greater than 250 milligrams per liter of wastewater.
Sewer Rates
Effective October 1, 2025
Residential Customers
| Base Charge | Gallons | Commodity Rate |
|---|---|---|
| $27.30 / month | 0 - 3,000 | $6.75 per 1,000 gallons over Base Charge |
Social Security/Social Security Disability
| Base Charge | Gallons | Commodity Rate |
|---|---|---|
| $24.71 / month | 0 - 3,000 | $4.49 per 1,000 gallons over Base Charge |
Residential-Access To System but Not Connected
$27.30 minimum flat rate monthly charge
Commercial Customers
| Base Charge | Gallons | Commodity Rate |
|---|---|---|
| $68.23 / month | 0 - 7,500 | $9.10 per 1,000 gallons over Base Charge |
Significant Commercial Customers
| Base Charge | Gallons | Commodity Rate |
|---|---|---|
| $96.85 / month | 0 - 7,500 | $13.18 per 1,000 gallons over Base Charge |
Definitions:
- Residential customer category: single-family premises used for residential purposes and served by an individual water meter for the premises. Users served by master meters shall be classified as commercial customers.
- Social Security or Social Security Disability fixed income: accounts that have met the guidelines established by the City Clerk.
- Residential-Access to the system but not connected: accounts that have met the guidelines established by the Pelham Water Works and the Pelham Sewer Department.
- Commercial customer category: any user not classified as residential. Commercial users include but are not limited to businesses, industries, offices, and residential uses such as apartments and mobile home parks served by master meters.
- Significant Commercial (High Strength user or Commercial Fast Food user): any commercial user discharging wastewater into the system with BOD (Biochemical Oxygen Demand) greater than 250 milligrams per liter of wastewater.
Sewer Use Averages
New Users
The actual water consumption for the first billing cycle determines the initial sewer use charge. Afterward, the use charge is determined on a month-to-month basis until the user has acquired an October-March water consumption history to base the sewer use charge on.
One Year at Residence
When a customer has been in a residence for one year, the sewer use charge will be based on an average of six months, consisting of October, November, and December of the preceding year, and January, February, and March of the current year. Meter readings from these months are used to determine the use charge, effective July of the current year.
Example: The residential sewer use charge, effective July 1, 2024, is computed based on the average water consumption for October, November, and December of 2023, and for January, February, and March of 2024.
For residential users who are granted an approved water leak adjustment by the Pelham Water Department during the October-March water consumption period, the adjusted usage is used to determine the use charge.